What services does LaundryAnna provides?

We at LaundryAnna provide comprehensive Laundry services such as Wash & press, Wash & fold, Steam Press and dry cleaning.

What are your service timings?

We work on all days of the week (except public holidays) and our logistics team is available from 9AM to 9PM.

How do I register myself?

You can either sign up on your PC by clicking here or on our Android app available on Playstore. Once you signup all you have to do is update your mobile number and address.

What if my clothes are heavily stained?

We try our best to remove the stains by adapting the best washing cycle, detergent, temperature suitable for the garment, however in case of tough stains, we would recommend you to use our stain removal or dry cleaning service.

Why are the rates less in comparison to the competitors?

  • We have our own processing units and do not outsource you valuable garments to other vendors. This helps us to keep processing costs low.
  • Our infrastructure and inhouse logistics also enable us to keep the costs low.
  • We do not have physical presence in form of Laundromats or stores. This helps us in reducing our real estate cost and hence reduces the overall pricing for our customers.

What is the notice I need to provide to schedule a pick up?

While placing a pick up you can select the immediate pick up slot and we will pick up your garments in as early as 2 hours.

How long you take to return the garments?

We normally deliver within 48 hrs for normal service and 24 hrs for express service. However in case of dry cleaning and add on services like starch, hand wash etc we might take upto 72 hours.

How can I pay for the services?

  • You can recharge your LaundryAnna wallet and the payment is automatically deducted once we generate the order for you.
  • You can also pay online on a per order basis. Just login and go to order history. You would be able to see all orders with pending payment. Just click on the ‘Pay now’ button and make the payment online.
  • We also provide the option to pay by cash on delivery of the garments.

How do I use LaundryAnna wallet?

You can just recharge your wallet like any other prepaid wallet and whenever we generate an order for you, the amount gets deducted from the wallet and you receive a notification of the same. You don’t have to go through the hassles of cash payments on every delivery.

Do you process all kind of garments?

Yes, we process all kind of garments except leather.

What if I am not available at the time of delivery?

Once your order is ready our delivery agent shall call you to confirm your availability. Feel free to provide an alternate time of delivery. We can also deliver to your helper, neighbor but would need an email stating the same from the registered email ID.

Does Dry cleaning process removes all the stains?

Contrary to the popular belief dry cleaning does not remove all the stains. Many stain need individual attention depending on the type of fabric and source of stain. We recommend you to give your garments for Stain removal process if that is the only reason for drycleaning the garment.

How can I contact LaundryAnna?

You can call us on 080-33013384 or write to us on contact@laundryanna.com